For the safety of our customers’ identities, PennDOT will never ask for, nor accept, any identity documents over the internet or over text messages for any reason. Any website or text message claiming to provide this service is not affiliated with PennDOT. As such, customers should not submit any images of personal documents to such websites or texts as they will not be transmitted to PennDOT and could be used for fraudulent purposes.
There are a few simple tips to help customers ensure that they are visiting PennDOT's official website:
- Rather than using a search engine to reach the PennDOT Driver and Vehicle Services website, enter the web address directly into your browser's address bar. PennDOT does not charge any additional service or transaction fees for completing online transactions. If you are charged any additional fees, you aren't on the PennDOT website.
- Look for the words "An Official Pennsylvania Government Website" in the top left corner. Many commonwealth websites display these words as an additional security measure.
- If a customer has concerns about a third-party website, they can contact the PA Attorney General Bureau of Consumer Protection at 1-800-441-2555 or visit their website.