Refund Policy
If We Cancel a Program We reserve the right to cancel classes or activities due to insufficient enrollment or other unforeseen circumstances. Participants will be notified and full refunds given. Credit card refunds will be issued within 3 days of the cancellation date. If payment was made by cash or check, refunds may take up to 30 days from the cancellation date.
If you withdraw or cancel To cancel a registration, please contact Parks & Recreation Customer Service at 724-776-4806 x1129. Instructors are not authorized to issue refunds or credits.
- Refunds A refund will be issued if the Parks & Recreation office is notified of the withdrawal at least 7 full days in advance of the start date of the class or activity. Refunds are issued by check, or credited to a credit card. A processing fee of $5. is assessed for all canceled registrations. There are no refunds after the start date of the program.
- Credit If the withdrawal is made less than 7 days prior to the start of the program, a Parks & Recreation credit will be placed on the household account. A processing fee of $5. per program is assessed for all canceled registrations.
Cancellations and Program Modifications All classes must have a minimum number of enrolled participants. We reserved the right to cancel or make any necessary revisions.
Wait-list Procedure Participants on a wait list will be added according to entry order. Participants will be notified only if a space becomes available, or a new session is added.
Late Fee Policy
A $5. late fee is added to a program payment, when a payment is past due. This applies to those programs offering a scheduled payment plan. |
Scholarship Program
Financial assistance is available to eligible students to participate in our programs.
Eligibility The program is limited to students, ages 6-12, who live in Cranberry Township and are eligible for the Seneca Valley School District free lunch program.
Application Applicants must provide a completed program registration form with a letter of recommendation attesting to the student’s eligibility from a community professional (teacher, counselor, pastor, or other social service worker). Send the complete application and letter to the Director of Parks and Recreation, 2525 Rochester Rd., Suite 400, Cranberry Township, PA 16066-6199.
Approvals Applications are accepted in the order received, on a first come, first served basis. Applicants are required to pay 20% of the normal program fee. The remaining 80% is covered by the scholarship program while funding remains. Only one program per student applicant will be considered each season. The maximum program scholarship is $70.
Terms and Conditions Scholarships are not available for Waterpark Memberships, Camp Cranberry Summer Camp, or the After-School Kids Club. Class space must be available at time of registration and a 20% payment must be paid at that time. Scholarship fees are non-transferable and may not be used for facility rentals, or any non-program costs. Families are responsible for all transportation to and from the program location.
Confidentiality Knowledge of participants is limited to the family, the individual providing the letter of recommendation, and the department Office Services Manager. Record keeping is required for audit purposes to assure proper use of the grant funding. For more information, contact us, 9 AM - 4:00 PM, Mon.-Fri., 724-776-4806 x 1129.
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